Fix Windows Store App Problems

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Unlock the full potential of your Windows experience by resolving pesky issues with Windows Store apps. Discover effective troubleshooting techniques to overcome common obstacles and optimize your app usage.

Troubleshooting Methods for Windows Store Apps

  • Run the Windows Store Apps Troubleshooter:

    • Press the Windows key and type Troubleshoot.
    • Select Troubleshoot from the search results.
    • Click on Windows Store Apps and then click Run the troubleshooter.
    • Follow the on-screen instructions to complete the troubleshooting process.
      Click on Windows Store Apps and then click Run the troubleshooter. Follow the on-screen instructions to complete the troubleshooting process.
  • Reset the Windows Store cache:

    • Press the Windows key + R to open the Run dialog box.
    • Type wsreset.exe and press Enter.
      Press the Windows key + R to open the Run dialog box. Type wsreset.exe and press Enter.
    • A command prompt window will open and the Windows Store cache will be reset.
    • Wait for the process to complete and then restart your computer.
  • Re-register Windows Store apps:

    • Press the Windows key + X and select Windows PowerShell (Admin).
    • Type Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”} and press Enter.
      Press the Windows key + X and select Windows PowerShell (Admin). Type Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"} and press Enter.
    • Wait for the process to complete, then restart your computer.
  • Reset the Windows Store:

    • Press the Windows key + R to open the Run dialog box.
    • Type wsreset.exe and press Enter.
      Press the Windows key + R to open the Run dialog box. Type wsreset.exe and press Enter.
    • A command prompt window will open and the Windows Store will be reset.
    • Wait for the process to complete and then restart your computer.
  • Check for Windows updates:

    • Press the Windows key and type Windows Update.
    • Select Check for updates from the search results.
      Press the Windows key and type Windows Update. Select Check for updates from the search results.
    • If updates are available, click on Download and install to install them.
    • Restart your computer after the updates have been installed.

Resolving App Opening Issues in Windows 10/11

  • Check for Windows Updates
    1. Open Settings by pressing Win + I.
    2. Click on Update & Security.
    3. Click on Windows Update in the left pane.
      Click on Update & Security. Click on Windows Update in the left pane.
    4. Click on Check for updates and wait for the process to complete.
    5. If updates are available, click on Install now to install them.
      Click on Check for updates and wait for the process to complete. If updates are available, click on Install now to install them.
    6. Restart your computer and try opening the app again.
  • Reset the App
    1. Open Settings by pressing Win + I.
    2. Click on Apps.
    3. In the Apps & features section, locate the problematic app and click on it.
    4. Click on Advanced options.
      In the Apps & features section, locate the problematic app and click on it. Click on Advanced options.
    5. Scroll down and click on Reset.
    6. Confirm the reset by clicking on Reset again.
      Scroll down and click on Reset. Confirm the reset by clicking on Reset again.
    7. Restart your computer and try opening the app again.
  • Reinstall the App
    1. Open Settings by pressing Win + I.
    2. Click on Apps.
      Open Settings by pressing Win + I. Click on Apps.
    3. In the Apps & features section, locate the problematic app and click on it.
    4. Click on Uninstall.
    5. Follow the on-screen instructions to uninstall the app.
    6. Restart your computer.
      Follow the on-screen instructions to uninstall the app. Restart your computer.
    7. Open the Microsoft Store app.
    8. Search for the app you want to reinstall and click on it.
    9. Click on Install to reinstall the app.
    10. Restart your computer and try opening the app again.
      Click on Install to reinstall the app. Restart your computer and try opening the app again.
  • Run Windows Store Apps Troubleshooter
    1. Open Settings by pressing Win + I.
    2. Click on Update & Security.
      Open Settings by pressing Win + I. Click on Update & Security.
    3. Click on Troubleshoot in the left pane.
    4. Scroll down and click on Additional troubleshooters.
    5. Click on Windows Store Apps and then click on Run the troubleshooter.
    6. Follow the on-screen instructions to complete the troubleshooter.
      Click on Windows Store Apps and then click on Run the troubleshooter. Follow the on-screen instructions to complete the troubleshooter.
    7. Restart your computer and try opening the app again.
Reset the Windows Store cache: Sometimes, issues with Windows Store apps can be resolved by clearing the cache. Open the “Run” dialog (Windows key + R), type “wsreset.exe” and press Enter. This will clear the cache and may fix any app-related problems.

Additional Resources for Fixing Windows Store App Problems




Additional Resources for Fixing Windows Store App Problems

Resource Description
1. Windows Store Apps Troubleshooter A built-in troubleshooting tool provided by Microsoft to automatically diagnose and fix common Windows Store app issues.
2. Reset Windows Store Cache Guide on how to reset the Windows Store cache, which can help resolve various app-related problems.
3. Re-register Windows Store Apps Instructions on how to re-register all Windows Store apps, restoring their functionality and resolving potential issues.
4. Check Windows Update Explains the importance of keeping Windows up to date and how installing the latest updates can fix app-related problems.
5. Modify App Permissions Instructions on how to review and modify app permissions to ensure they have the necessary access to function correctly.
6. Uninstall and Reinstall Problematic Apps Steps to uninstall and reinstall specific apps that are causing issues, potentially resolving any underlying problems.
7. Check Internet Connection Guidance on verifying the internet connection and troubleshooting network-related issues that may impact app functionality.
8. Contact Microsoft Support Information on how to reach out to Microsoft Support for further assistance if the above methods do not resolve the problem.


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