Troubleshooting USB Port Issues in Windows 10

Welcome to the world of USB port troubleshooting in Windows 10! Discover the essential tips and tricks to fix those pesky connectivity issues and get your devices back on track.

Check the physical connection: Ensure that the USB cable is securely inserted into the port on both ends. Try connecting the USB device to a different port on your computer to rule out a faulty port.

Symptoms and possible causes

If you’re experiencing issues with your USB ports in Windows 10, there are a few common symptoms and possible causes to consider.

Symptoms can include devices not being recognized, USB devices not working properly, or even the USB ports not functioning at all.

Possible causes for these issues can range from outdated or corrupted USB device drivers, power management settings, hardware changes, or even a power surge.

To troubleshoot these issues, there are a few recommended methods you can try.

First, check the Device Manager to see if there are any issues with the USB controllers or drivers. Update or reinstall them if necessary.

Next, check the power management settings for your USB ports and adjust them if needed.

If the issue persists, try connecting the USB device to a different USB port or even a different computer to see if the problem is with the device itself.

If none of these methods work, there may be a deeper problem with your computer’s hardware or operating system, and it’s recommended to seek assistance from a specialist or contact the manufacturer for further support.

Prerequisites for troubleshooting

1. Ensure you have the necessary credentials to access the administrator account on your PC.

2. Check if your USB device is properly connected to the USB port. If not, securely connect it and try again.

3. Verify that the USB port is not damaged or malfunctioning. Connect a different USB device to the port to test it.

4. Make sure your USB device is compatible with your operating system. Some devices may require specific drivers or software.

5. Restart your computer. This can resolve temporary issues with USB ports.

6. Use Device Manager to check for any hardware changes or unknown devices. Update or reinstall the device drivers if necessary.

7. If your USB device is not recognized, try connecting it to a different USB port or a different computer.

8. Check the power supply to your USB port. A power surge or insufficient power can cause issues.

Resolution methods using Device Manager

1. Open Device Manager by pressing Windows Key + X and selecting Device Manager from the list.
2. Expand the “Universal Serial Bus controllers” section.
3. Right-click on the USB device that is causing issues and select “Uninstall device.”
4. Confirm the uninstallation and then restart your computer.
5. Windows will automatically reinstall the USB device drivers upon reboot.
6. If the issue persists, right-click on the USB Root Hub and select “Uninstall device.”
7. Restart your PC again and Windows will reinstall the USB Root Hub drivers.
8. If the problem still persists, try connecting the USB device to a different USB port on your computer.
9. Check if the USB device works on another computer to rule out any hardware issues.
10. Update your computer’s BIOS and USB drivers from the manufacturer’s website.
11. If all else fails, consider contacting technical support for further assistance.

python import usb.core


# Find USB devices

devices = usb.core.find(find_all=True)
# Iterate over connected devices

for device in devices:

    # Get device information

    device_id = device.product

    vendor_id = device.idVendor

    product_id = device.idProduct
    # Print device details

    print("Device ID:", device_id)

    print("Vendor ID:", vendor_id)

    print("Product ID:", product_id)

    print("")

# Release the USB devices usb.util.release_interface(device)

This code uses the `find()` method from the `usb.core` module to retrieve a list of connected USB devices. It then iterates over the devices and prints information such as the device ID, vendor ID, and product ID. Finally, it releases the USB device.

Please note that this is just a basic example to list connected USB devices and may not directly fix any issues with malfunctioning USB ports. USB port problems can have various causes, including driver issues, hardware conflicts, or faulty cables. It’s advisable to consult official documentation, forums, or seek help from technical experts to address specific USB port problems on your Windows 10 system.

Remember to exercise caution and backup your data before attempting any troubleshooting or modifying system settings.

Restarting the computer as a troubleshooting step

Restarting the Computer for Troubleshooting USB Port Issues in Windows 10

If you’re experiencing problems with your USB ports in Windows 10, restarting your computer can be a simple yet effective troubleshooting step. Restarting can help resolve various issues related to USB connectivity.

To restart your computer, follow these steps:

1. Save any unsaved work and close all open programs.
2. Click on the “Start” button and select “Restart”.

Allow your computer to fully restart, and then check if the USB ports are functioning correctly.

This method can help resolve common USB port issues such as unrecognized devices, power supply problems, or unknown device errors. Restarting your computer can reset the USB controllers and refresh the system state, potentially resolving any software-related conflicts or glitches.

Remember to try this method as the first step in troubleshooting USB port issues in Windows 10, and proceed to other methods if necessary.

Disabling and re-enabling the USB controller

To troubleshoot USB port issues in Windows 10, you may need to disable and re-enable the USB controller. Here’s how:

1. Press the Windows key + X on your keyboard and select Device Manager from the menu.
2. Expand the Universal Serial Bus controllers section.
3. Right-click on the USB controller that you want to disable and select Disable device.
4. Wait a few seconds, then right-click on the same USB controller and select Enable device.

Note: If you’re experiencing issues with a specific USB device, you can also try unplugging it, restarting your computer, and then plugging it back in.

By disabling and re-enabling the USB controller, you can help resolve connectivity issues and ensure that your USB ports are functioning properly.

If you continue to experience problems, consider updating your USB drivers or seeking further assistance from a specialist.

Workaround options

Reconnect the USB device:
- Disconnect the USB device from the port.
- Wait for a few seconds.
- Reconnect the USB device to the port.
Restart the computer:
- Click on the Start menu.
- Select Restart from the power options.
Update USB drivers:
- Open Device Manager by pressing Win+X and choosing Device Manager from the menu.
- Expand the Universal Serial Bus controllers category.
- Right-click on the USB device and select Update driver.
- Choose to Search automatically for updated driver software.
- Follow the on-screen instructions to complete the driver update.
Disable USB selective suspend setting:
- Open Power Options by pressing Win+X and choosing Power Options from the menu.
- Select Change plan settings next to your current power plan.
- Click on Change advanced power settings.
- Expand USB settings and then USB selective suspend setting.
- Set both On battery and Plugged in options to Disabled.
- Click Apply and OK to save the changes.
Run the Hardware and Devices troubleshooter:
- Press Win+I to open the Settings.
- Click on Update & Security.
- Select Troubleshoot from the left menu.
- Scroll down and click on Hardware and Devices.
- Click on Run the troubleshooter and follow the on-screen instructions.

Faulty or outdated drivers as a possible cause

Faulty or outdated drivers can often be the cause of USB port issues in Windows 10. To troubleshoot this problem, follow these steps:

1. Press the Windows key + X and select Device Manager.
2. Expand the “Universal Serial Bus controllers” section.
3. Look for any devices with a yellow exclamation mark or that are labeled as “Unknown Device.”
4. Right-click on the device and select “Update driver.”
5. Choose the option to automatically search for updated driver software.
6. If no updates are found, right-click on the device again and select “Uninstall device.”
7. Restart your computer.
8. Windows will automatically reinstall the drivers for the USB devices.
9. Test your USB ports to see if the issue is resolved.

If the problem persists, try using a different USB port or a different USB storage device to determine if the issue is with the specific port or device. Additionally, make sure your computer is up to date with the latest Windows updates and drivers. Following these steps should help resolve USB port issues in Windows 10.

Fixing USB not working on Windows 10

If you are experiencing issues with your USB ports on Windows 10, try the following troubleshooting methods:

1. Check the physical connection: Ensure that the USB cable is securely plugged into both the device and the USB port on your computer.

2. Restart your computer: Sometimes a simple restart can resolve USB port issues.

3. Update USB drivers: Go to the Device Manager, locate “Universal Serial Bus controllers,” right-click on each USB driver, and select “Update driver.”

4. Disable USB Selective Suspend: Open Power Options in the Control Panel, click on “Change plan settings,” then “Change advanced power settings.” Expand “USB settings” and disable “USB selective suspend setting.”

5. Run the Hardware and Devices troubleshooter: Press Windows key + R, type “control panel,” and click “OK.” Search for “Troubleshooting” and select “Hardware and Sound,” then “Hardware and Devices.”

If none of these solutions work, consider seeking professional assistance or contacting the manufacturer for further support.

Checking for faulty device, power supply, power management settings, USB device drivers, and USB ports

Disconnect any USB devices connected to the port.
Check if the USB port is physically damaged or loose.
Try connecting a different USB device to the port to see if it works.

Checking power supply:

Ensure that the device connected to the USB port is receiving power.
Try connecting the device to a different power source or USB port.

Checking power management settings:

Open Power Options by searching for it in the Start menu.
Select your current power plan and click on Change plan settings.
Click on Change advanced power settings.
Expand the USB settings category and set USB selective suspend setting to Disabled.
Click Apply and then OK.

Checking USB device drivers:

Open Device Manager by right-clicking on the Start menu and selecting it from the list.
Expand the Universal Serial Bus controllers category.
Right-click on each USB Root Hub and select Properties.
In the Power Management tab, uncheck the option that says Allow the computer to turn off this device to save power.
Click OK and repeat the process for all USB Root Hubs.

Checking USB ports:

Inspect the USB port for any physical damage or debris.
Disconnect the device from the USB port.
Restart your computer.
Reconnect the device to a different USB port.
Check if the device is detected and functioning properly.