Troubleshooting Touchpad Scroll Not Working Windows 10/11

Unlock the secrets to swift and seamless scrolling on your Windows 10/11 device as we delve into troubleshooting the touchpad scroll functionality.

Check touchpad settings: Make sure that scrolling is enabled in your touchpad settings. Navigate to the Control Panel or Settings on your computer, locate the touchpad settings, and ensure that scrolling is turned on.

Enable two finger scroll in Mouse Properties

To enable two-finger scroll in Mouse Properties on Windows 10/11, follow these steps:

1. Open the Start menu and search for “Mouse Properties.”

2. Select “Mouse Properties” from the search results to open the Mouse Properties window.

3. In the Mouse Properties window, navigate to the “Touchpad” or “Device Settings” tab.

4. Look for an option related to touchpad settings or gestures.

5. Locate the option for two-finger scroll or similar functionality.

6. Check the box or enable the option to enable two-finger scroll.

7. Click “Apply” or “OK” to save the changes.

8. Test the two-finger scroll by placing two fingers on the touchpad and sliding them up or down.

If the two-finger scroll still isn’t working, try updating your touchpad drivers. You can do this by visiting the manufacturer’s website and searching for the latest driver versions for your specific touchpad model.

If the issue persists, it may be a hardware problem, and contacting technical support or a qualified technician for further assistance is recommended.

The touchpad scrolling may not be working due to outdated or incompatible drivers. Updating them can often resolve the issue.

Enable via Settings app

To troubleshoot touchpad scroll not working on Windows 10/11, you can enable it via the Settings app. Here’s how:

1. Open the Settings app by pressing the Windows key + I on your keyboard.

2. Click on “Devices” in the Settings app.

3. Select “Touchpad” from the left-hand menu.

4. Under the “Scroll and zoom” section, make sure the “Scroll inactive windows when I hover over them” option is enabled.

5. If the scroll still doesn’t work, try updating your touchpad driver. To do this, go to the manufacturer’s website and download the latest driver for your touchpad model.

6. Once downloaded, install the driver and restart your PC.

7. If the issue persists, you can also try using a third-party driver updater tool like Outbyte Driver Updater to automatically update your touchpad driver and fix any compatibility or functionality issues.

Update the touchpad driver

To update the touchpad driver on your Windows 10/11 laptop, follow these steps:

1. Go to the manufacturer’s website, such as Dell, HP, or Lenovo, and search for your laptop model’s support page.
2. Look for the “Drivers” or “Downloads” section, and find the touchpad driver for your specific laptop model.
3. Download the latest touchpad driver file to your PC.
4. Right-click on the downloaded file and select “Run as administrator” to begin the installation process.
5. Follow the on-screen instructions to complete the installation. It may require a restart.
6. Once the driver is installed, go to your laptop’s touchpad settings. You can usually find this by searching for “Touchpad” in the Start menu.
7. Adjust the touchpad settings according to your preferences.
8. Test the touchpad scroll functionality to see if it is working properly now.

Updating the touchpad driver can often resolve issues with scroll not working on Windows 10/11 laptops.

import winreg

def check_touchpad_scrolling():
# Open the registry key where touchpad settings are stored
reg_key = winreg.OpenKey(winreg.HKEY_CURRENT_USER, r"Software\Microsoft\Windows\CurrentVersion\PrecisionTouchPad\TouchPadSensitivity")

# Read the touchpad scrolling status
value, _ = winreg.QueryValueEx(reg_key, "TPScroll")

# Interpret the value
if value == 1:
return "Touchpad scrolling is enabled."
return "Touchpad scrolling is disabled."

except FileNotFoundError:
return "Touchpad settings key not found."

except Exception as e:
return f"An error occurred: {str(e)}"

# Testing the function

This code snippet uses the `winreg` module to access the Windows registry and retrieve the touchpad scrolling status. It tries to read the value associated with touchpad scrolling and interprets it accordingly. Please note that this code is a simplified example and may not cover all possible touchpad configurations or scenarios. Additionally, it assumes that the touchpad settings are stored in the specified registry key on a Windows system.

Change your mouse pointer

Troubleshooting Touchpad Scroll Not Working Windows 10/11

To change your mouse pointer in Windows 10/11, follow these steps:

1. Access the Settings menu by pressing the Windows key + I.
2. Click on “Devices” and then select “Mouse” from the left-hand menu.
3. Under the “Related settings” section, click on “Additional mouse options.”
4. In the Mouse Properties window, go to the “Pointers” tab.
5. Click on the pointer scheme dropdown menu to choose a new set of pointers.
6. To customize individual pointer icons, click on “Browse” and select the desired icon.
7. Click “Apply” and then “OK” to save your changes.

If your touchpad scroll is not working, try the following solutions:

1. Update your touchpad driver: Visit the manufacturer’s website and download the latest driver for your touchpad model.
2. Check touchpad settings: Go to Settings > Devices > Touchpad and ensure scroll functionality is enabled.
3. Troubleshoot hardware problems: Ensure the touchpad is clean and free from any obstructions. Restart your laptop and check if the scroll works.
4. Run the Windows Hardware and Devices troubleshooter: Open Settings and go to Update & Security > Troubleshoot. Run the Hardware and Devices troubleshooter to detect and fix any touchpad issues.

Use the Registry Editor

If you’re experiencing issues with your touchpad scroll not working on Windows 10/11, you may need to make changes in the Registry Editor. Follow these steps to troubleshoot the problem:

1. Press the Windows key + R to open the Run dialog box.
2. Type “regedit” and press Enter to open the Registry Editor.
3. Navigate to the following path: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\PrecisionTouchPad
4. Right-click on PrecisionTouchPad and select New > DWORD (32-bit) Value.
5. Name the new value “ScrollingDisabled” and set its value to 0.
6. Close the Registry Editor and restart your computer.

Note: Modifying the registry can be risky, so it’s important to be cautious and follow the steps carefully. If you’re uncomfortable with these instructions, it’s recommended to seek assistance from a knowledgeable person or professional.

These steps should help resolve the touchpad scroll not working issue on Windows 10/11.

Enable Touch Events API in Google Chrome

To enable the Touch Events API in Google Chrome for Windows 10/11, follow these steps:

1. Open Google Chrome and type “chrome://flags” in the address bar.
2. Press Enter to access the Chrome Experiments page.
3. In the search bar, type “Touch Events API” to quickly locate the relevant flag.
4. Enable the “Touch Events API” flag by clicking on the drop-down menu and selecting “Enabled.”
5. Restart Google Chrome to apply the changes.

Once the Touch Events API is enabled, you should now be able to troubleshoot touchpad scroll issues on your Windows 10/11 device. Remember to check for any hardware problems or outdated touchpad driver versions that may be causing the malfunction. If the issue persists, you can try using third-party software like Outbyte to help optimize PC stability.

Check if the touchpad is enabled

To check if the touchpad is enabled on your Windows 10/11 device, follow these steps:

1. Press the Windows key and type “touchpad settings” in the search bar. Open the “Touchpad settings” option that appears.
2. In the Touchpad settings window, make sure the toggle switch under “Touchpad” is set to “On.” If it is already enabled, try toggling it off and on again to refresh the connection.
3. If the touchpad is still not working, try updating the touchpad driver. Press the Windows key + X and select “Device Manager.” Expand the “Mice and other pointing devices” category. Right-click on your touchpad device and select “Update driver.” Follow the on-screen instructions to complete the update.
4. Restart your computer and check if the touchpad is now working.

If the above steps do not resolve the issue, it could be a hardware problem. Consider contacting your device manufacturer for further assistance or to request a repair.

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