UM MP4 Video Converter FAQ

General questions:

• Q1: What are system requirements for running this mp4 converter?
  A: If you want to run this mp4 converter on your PC, here are the minimum requirements:

  • Microsoft® Windows XP (SP2 or later), Windows Vista or Windows 7 OS
  • 1GHz Intel/AMD or faster processor
  • 512MB or above RAM
  • 100MB available disk space for installation
  • Super VGA (800×600) resolution, 16-bit graphics card or higher

• Q2: Where do I download this mp4 converter?

  A: Please download this video converter from our website at www.ultramediasoft.com/download.html.

• Q3: I have gotten my license code and how to register?

  A: First please run the program and click 'Help > Register…' option to open 'Register' window. Then copy and paste your license code in corresponding text boxes to register.

• Q4: How to get started with this mp4 converter?

  A: You just need to click 'Add Files' button to load video/audio files into the file list and check items you want to convert, select the needed profile and then click 'Convert' button to start your video converting.

• Q5:How to clip video/audio files by using the 'Clip' function?

  A: this video converter provides you with the clip function to pick up the segments you want from the loaded video/audio file. To do this:
  1. Select the file you want to clip.
  2. Drag and drop left/right clip slider thumb under play progressbar set the start and end point of the segment you want.

• Q6:Do I modify the brightness and contrast of the video image with this video converter ?

  A: this program enables you to modify video image's brightness, contrast and other settings easily. Please just highlight the video file you need and click 'Effects' button under the video window. enter the value of the brightness/contrast/saturation in corresponding textboxes to set the video image's brightness/contrast/saturation.

• Q7:If I want to add text or image watermarks to output video, how shall I do?

  A: The edit function in our program will solve it. First of all, you need highlight the file you want to add watermark to. And then click 'Watermark' button under video window. Select a watermark and set its transparency, vertical position, horizontal position, font, color, size or style.

• Q8:How should I do to check the loaded file's information in the program?

  A: You need highlight it first and run 'File Information' item in the 'File' menu. Then you can read the information of the file, such as Bit Rate, Frame Rate, in the following dialog-box.

• Q9:Is it possible to save the profile with the modified settings as a new one for use next time?

  A: It can be done by the 'Save As' button. After you finish the modifications, please click this button and finish other jobs following instruction. After the profile is created, you can delete or re-name it as you like.

• Q10:Is it possible to get a clip/segment of my video file converted?

  A: Yes. You need set left/right clip position to get the clip you want.

• Q11:Which output format is the best to get the smaller size with better quality if I want to backup my video on my PC?

  A: Generally speaking, we recommend AVI format. The default codec for AVI in our program is DivX which can provide better quality, as well as smaller output size. If you just want to backup your video files on your hard drive, AVI is enough.

• Q12:Which one is better in the two kinds of MP4 output forms if I want to get better quality?

  A: As far as the output quality is concerned, H.264 would provide the best. But it is larger in output size and slower in the conversion speed. If you only want to get the better quality, you just need H.264 profiles.

• Q13:Which profile should I choose for my PSP?

  A: It depends on the model and the version of its firmware. Only higher version can support AVC output and 480x272 output files. If you are using the early version and model, you' d better only use 'PSP MPEG4 Video' profile.

• Q14:How can I get the output Zune video transferred to my Zune?

  A: You need to download Zune software from www.zune.net to finish the transfer. Or you can get it done via the SYNC function of Windows Media Player if you select WMV as output format.